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Rich Customer Experiences... get people raving about your businessHow good would it be to have a community of brand advocates working for your business. To enjoy the value of servicing repeat customers who would also recommend you to their social networks. To benefit from pull marketing versus the need to invest heavily in traditional push-based marketing. This focus of helping business deliver rich customer experiences is a key passion of mine, and it's a focus that i believe not only helps to build loyal tribes but also enriches staff motivation.
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How I might help youI work with business who want to improve their bottom line through providing great customer service experiences to their customers.
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Blog and free resources
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Free ResourcesRich Customer Experiences - a white paper on how rich customer experiences are key to strong and sustainable business The POWER of presentations Creativity and the Quest for Ideas Communication Strategies Getting on board the value train Spiking your presentation The Power of Metaphors The Human Factor - enriching behaviour
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Getting in touchIf you're interested in finding out more about how we might be able to work together, would like to be part of my regular musings community or if you just want to get in touch ... the easiest way is to drop me a line using the following contact form If you'd prefer to call and / or email my details are: 0422 314318 / john@ochrelearning.com.au My mailing address is PO Box 104 Hurlstone Park NSW 2193Thanks for your submission!
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Who I've worked with in recent timesI've been fortunate to work with a vast array of enterprises, companies, organisations, government departments, community and people from varying cultures including multicultural groups and Australian Indigenous Peoples. I have also written resource materials for the United Nations, worked as a member of numerous start-up companies, and worked throughout Australia and internationally.
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